Frequently Asked Questions

Everything you need to know about your next Motel favorite.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be in their original condition with all tags attached and the hygiene seal intact where applicable.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a unique tracking link to monitor your parcel's journey.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options including Klarna and Afterpay.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between vintage-inspired and bodycon styles.

Do you ship internationally?

Yes, Motel Rocks ships worldwide! International delivery times and costs vary by destination and will be calculated at checkout.